We put you first.
Heart & Soul Support is an authentic care provider, working in collaboration with individuals and their families to create and deliver personalised and purpose-driven support plans to empower those living with a disability.
Our Services
We provide a variety of services to support people of all ages who are on a plan or self-managed through the National Disability Insurance Scheme (NDIS), and those who have independent financial resources.
Considerate and respectful assistance with health care and hygiene routines, upholding dignity and comfort.
Support with daily life routines – such as meal preparation, medication prompts, and help with general life administration.
Help around the house – such as cleaning and cooking – to assist people to live comfortably, safely, and happily at home.
Community access to facilitate the pursuit of hobbies and interests, embrace positive risk, and connect with others.
Capacity-building support to develop independent life skills, empowering people to live with purpose and passion.
About Us
Heart & Soul Support was born from a vision to re-frame the way that care is provided to people living with a disability.
Our Core Values
Community: Recognising the importance of community in support provision, we are passionate about developing and delivering personalised and purpose-driven support plans that meet the holistic needs of both individuals as well as their families and care networks.
Connection: Understanding that finding the right help and assistance relies upon the cultivation of authentic relationships, we work closely with the people we support to match them appropriately to workers with whom they share a genuine connection.
Holistic Wellbeing: Acknowledging that it takes much more than basic and practical needs to be met in order to live a happy and fulfilled life, we adopt a holistic approach to wellbeing. In collaboration with those we support, we focus on the whole person – body, mind, spirit, and emotions – to create and deliver a bespoke plan that promotes wellness in all facets of life.
Individuality: Utilising a collaborative approach, we work together with the people and families we support to assess their unique skills, requirements, and desires. We then tailor our support and services to create individualised support plans that address these qualities, empowering people to express their authentic self and pursue the life they want to lead.
Independence: Nurturing the resilience, resourcefulness, and autonomy of both the individual and the family as a whole, we help those we work with to acquire new skills and access the support they need to live with self-determination, and the freedom to move around, express themselves authentically, and interact with the world.
What People Say
Living with Duchenne Muscular Dystrophy means I have quite complex support requirements. Compared to other care providers I have used in the past, Heart & Soul looked at my situation holistically and found creative ways to meet my needs, while prioritising the importance of the client and carer connection when building my support team.
- Jacob, Gymea Bay
The thing that I value most about working for Heart & Soul is that they truly care for their employees. They really appreciate the work that we do, and provide all of the support that I need to feel confident in my role. Being a carer is very rewarding – I love going to work each day knowing that I am making a positive impact on the lives of those I support.
- Tina, Liverpool
As a carer for my son for 25 years, finding reliable support workers has been a never-ending battle. Heart & Soul have taken the weight off my shoulders when it comes to sourcing and rostering skilled and caring workers who we are comfortable to invite into our home and lives, and looking beyond the individual and caring for the family as a whole.
- Julie, Gymea Bay
Get in Touch
Are you looking for support for yourself or a family member, or are you a support worker who would like to join the Heart & Soul Support team? We would love to hear from you!